Shipping policy

Last Updated: June 1, 2026

1. Shipping Destination We currently ship within the United States only.

2. Free Shipping Enjoy free standard shipping on all orders over $50. Orders under $50 may be subject to a shipping fee calculated at checkout.

3. Processing Time Orders are processed within 1–2 business days after payment confirmation.

4. Delivery Timeframe Standard shipping takes 5–7 business days after processing.

5. Tracking Once your order ships, you will receive a tracking number via email.

6. Lost or Delayed Packages If your package is lost or significantly delayed, please contact us at [contact@hoopgemmystery.com] and we will work with the carrier to resolve the issue.

7. Address Accuracy Please ensure your shipping address is correct at checkout. HoopGemMystery is not responsible for orders delivered to incorrect addresses provided by the customer.